Account Deletion
Data Rights
Warning
Deleting your account is permanent. All your Jaap history, badges, and leaderboard rankings will be erased and cannot be recovered.
How to Request Deletion
If you wish to delete your account and all associated data, you have two options:
Option 1: Automated Deletion
Currently, automated deletion is available by contacting our admin team directly through the app's Contact Us page with the subject line "Delete My Account".
Option 2: Manual Request
You can email our support team at support@softmaji.in with your registered mobile number. We will verify your identity and process the deletion within 7 days.
Data Retention
Upon deletion request:
- Your personal profile (Name, Mobile, Email) is removed immediately.
- Your Jaap counts are anonymized or deleted permanently.
- You will be removed from the Leaderboard.